This Privacy Policy explains how Velocigo Inc (“we,” “us,” or “our”) collects, uses, and protects information in connection with our services, website, and text (SMS/MMS) messaging program (collectively, the “Services”). By using the Services, you agree to the practices described here.

1. Information we collect

We may collect the following categories of information:

• Contact information you provide, such as name, mobile phone number, and email address.
• Message content you send to us and messages we send to you through the Services.
• Usage and device information, such as log data, timestamps, and technical identifiers generated when you interact with the Services.
• Information you choose to provide when you contact us for support or otherwise communicate with us.

2. How we use information

We use the information we collect to:

• Provide, operate, and maintain the Services;
• Send messages you have opted in to receive, including confirmations, notifications, reminders, and customer-care responses;
• Respond to your requests and provide support;
• Maintain the security and integrity of the Services and prevent fraud or abuse;
• Comply with legal obligations and enforce our terms.

3. Text messaging and mobile information

For details about our messaging program, including how to opt out (reply STOP)
and get help (reply HELP), see our
SMS Terms of Service.
Message and data rates may apply.

4. How we share information

We may share information only as follows:

• Service providers who perform functions on our behalf (such as messaging,
  hosting, and infrastructure providers) and are bound to protect the information and use it
  only to provide services to us;
• Legal and safety purposes, where required by law, subpoena, or to protect
  the rights, property, or safety of any person;
• Business transfers, in connection with a merger, acquisition, or sale of
  assets, subject to this Privacy Policy.

We do not sell personal information.

5. Data retention

We retain information for as long as the party remains a client and for legitimate business or
legal purposes. If the client relationship is terminated, we retain the associated information
for a period of up to 180 days following termination, after which we delete or de-identify it,
except where a longer retention period is required by law or to resolve disputes or enforce our
agreements.

6. Data security

We use reasonable administrative, technical, and organizational measures designed to protect
information. No method of transmission or storage is completely secure, however, and we cannot
guarantee absolute security.

7. Your choices and rights

• You can opt out of text messages at any time by replying STOP.
• You may request access to, correction of, or deletion of your personal information by
  contacting us using the details below.
• Depending on your location, you may have additional rights under applicable privacy laws.

8. Children’s privacy

The Services are not directed to children under 13 (or the minimum age required in your
jurisdiction), and we do not knowingly collect information from them.

9. Master Service Agreement

If you or your organization have entered into a separate written Master Service Agreement
(or other signed services agreement) with Velocigo Inc, that agreement governs and controls
to the extent its terms conflict with this Privacy Policy. This Privacy Policy applies only
where it does not conflict with such an agreement.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted at this
URL, and the “Last updated” date above will reflect the most recent revision.

11. Contact us